AI Usage Policy
How Lunelle's intelligence works, and where it stops.
1The intelligence is Lunelle
There is no separate chatbot and no AI persona. When Lunelle explains something, that is simply Lunelle — one calm, consistent voice.
2What it does
Lunelle's intelligence helps explain, clarify and personalize. It aims to make the complex feel clear and to leave you a little more confident.
3What it never does
It does not diagnose. It does not pretend certainty. When it is unsure, it will say so, and it will gently point you to your healthcare team.
4Educational only
AI explanations are educational and may occasionally be incorrect or incomplete. Always confirm anything important with a qualified professional.
5Your information and AI
Lunelle's answers are put together on your phone, from the health knowledge that comes inside the app and what you have recorded. No outside AI service is used, and nothing you type or say is sent anywhere. Your data is not used to train AI models. Your conversations are kept on your phone so you can look back at them. They are included in a backup file if you make one, removed by Delete everything, and never included in a document you share with your doctor.
6Transparency
Lunelle will always be clear about what it knows, how it calculated something, and how confident it is. Confidence reflects data completeness, not certainty — and it is always explained, never an unexplained number.
What changed in this version: Answers are put together on your phone. No outside AI service is used and nothing you type or say is sent. Still a draft pending review.
Questions about this document? Write to info@saharvi.com.